Everything a property manager does, automated
Real screenshots from the live product — every module below is shipped, not a mockup.
Every guest conversation, one place
SMS, email, Airbnb, VRBO, and Booking messages land in a single inbox, sorted by what needs your attention.
- Unread and all-channel filters
- Synced from Lodgify — no separate app to check
- Unread indicator so nothing gets missed
Answers guests, knows its limits
Grounded in your house manual, FAQs, and reservation data. Handles routine questions directly — in the guest's own language — and holds anything it shouldn't decide on its own.
- Multi-language out of the box
- Grounded answers, not guesses — no hallucinated house rules
- Not sure? It says so and holds, instead of guessing
- Gated requests get a holding reply, never a made-up yes
You decide, the AI executes
Refunds, discounts, early check-in, late checkout, exceptions — anything that costs money or bends a rule waits for a real decision.
- Approve, reject, or suggest an alternative
- Same flow on the web and via Telegram inline buttons
- The AI never messages the guest until you've decided
- Set your own dollar threshold for what needs a decision
- Every request labeled with exactly what it's asking — refund, discount, early check-in — never a black box
AI handles the volume. You decide the risk.
Approval-gating isn't a limitation bolted on top — it's the reason you can hand routine guest messages to AI without handing over judgment calls too.
AI drafts
Every guest message gets a grounded draft reply, instantly.
Routine sends. Exceptions escalate.
Answering a WiFi question sends right away. A refund, discount, or rule exception waits for you.
You decide
Approve, reject, or suggest an alternative — on the web or from Telegram.
AI acts
The guest (or vendor) gets exactly what you decided — never before.
Every reply — AI or human — lands in your Unified Inbox, visible and replaceable by you at any time. Nothing the AI sends is a black box.
From guest report to vendor dispatch
A guest reports a problem — AC, leak, lock — and a ticket is created automatically. Assigning a vendor kicks off an AI-negotiated quote, gated through the same approval flow.
- Guest chat reports auto-create tickets
- AI texts the vendor to negotiate price and timing
- No vendor on file? The AI searches and finds one, flagged for you to verify before dispatching
- Severity, status, and cost tracked end to end
Works with what you already run
Connects to Lodgify — which already talks to Airbnb, VRBO, and Booking.com — instead of asking you to switch platforms.
- Per-organization Lodgify API key, encrypted at rest
- Manual or scheduled sync of properties and reservations
- Telegram for instant, actionable owner notifications
